Global
Customer Experience (CX) Hub
AGIL CX Hub
AGIL CX Hub is a collaborative digital ecosystem that synergises services, technology and people, optimising customer experience through digital omnichannel communications. Our comprehensive proven solutions have supported the government, public security services and enterprises for over 20 years. AGIL CX Hub turns your every interaction with customers and employees into simple, high-quality engagements, boosting and addressing the scalability and demands of today’s business needs.
Our key services include:
- Contact Centre as a Service (CCaaS)
Adaptable and cost-efficient cloud solution incorporating cutting-edge AI and automation with smart omnichannel routing and in-depth analytics.
- Contact Centre Services (CCS)
Experienced call agents equipped with industry best practices to provide service excellency and brand consistency.
- Service Management
A comprehensive platform that integrates end-to-end IT service support functions, including incident, problem and knowledge management.
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